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MOV.AI Ltd. Privacy Policy

Please read through this data privacy statement to understand how MOV.AI Ltd. and its subsidiaries (“MOV.AI”, “we”, “us” or “our”) use and protect the information you provide to us. By using the MOV.AI Robotic Engine Platform, our other products, services and website, you are hereby agreeing to these terms.

Information Collected

When using the MOV.AI Robotic Engine Platform, our other products, services or website, you may provide information about yourself, your company, employee, employer, your contact information, billing information, identification number(s), and certain information about the MOV.AI products and services you licensed and/or purchased, the manner of use, and the location where you use such products and services. By providing us this information, you agree to all such data being collected and used by MOV.AI as disclosed in the applicable licensing agreement and/or other arrangements and in this privacy statement. In addition, we may host and receive data on servers in England, Europe or in other jurisdictions. Information may be collected by us through the following:

  • When you use or fill out forms on our website, correspond with us by mail, phone, email or other digital service, or request information or documents.
  • When you use the MOV.AI Robotic Engine Platform, our support services, or have other questions.
  • When you communicate with MOV.AI, its products or its website.
  • From other public or third-party sources.
  • Through sensors, including data generated by sensors utilized by the MOV.AI Robotic Engine Platform. Data from sensors provides critical information to enable the MOV.AI Robotic Engine Platform to navigate, communicate and provide other functionality.
  • Through telematic data, including performance, usage, operation, condition, identification, speed, odometry, battery usage, system functionality, software/firmware version, location, software usage, safety-related data, scheduling, maintenance and other information to analyze the performance of the MOV.AI Robotic Engine Platform and to improve the MOV.AI Robotic Engine Platform and other related services.
  • Information gathered by us or our partners in bug reports or other error and/or usage reports in order to maintain, support and improve the MOV.AI Robotic Engine Platform.
  • Information provided during meetings or communications with MOV.AI or the hardware manufacturer and/or integrator. We may share such information with our hardware manufacturers and/or integrators in order to support and/or improve the MOV.AI Robotic Engine Platform. We may also receive information you have provided to such hardware manufacturers and/or integrators which may be relevant to the MOV.AI Robotic Engine Platform and/or the services offered by MOV.AI.

You may provide us with your personal information when you use the MOV.AI website, or correspond with us by mail, phone, email or otherwise. This may include when you fill out forms on the MOV.AI website, request information or documentation we produce or distribute, or request information about the MOV.AI Robotic Engine Platform and/or other products and services offered by MOV.AI. Personal information that you may provide to us may include, among other things:

  • Contact information, including your first and last name, address, telephone number and email address.
  • Location information, which may be ascertained by your GPS, IP address or your connection to nearby Wi-Fi or similar networks.
  • Information provided when you respond to surveys, participate in market research activities, report a problem with our services, receive technical or other customer support or otherwise correspond with us.
  • Usage information, including information on how you use the MOV.AI Robotic Engine Platform and/or our other products and services, and how you choose to interact with us and information associated with any content you upload to our website or otherwise submit to us through our services.
  • Your preferences for receiving marketing communications and your preferred method for such communications.

MOV.AI may also gather certain Technical Information about you when you visit our website which your web browser automatically sends whenever you visit a website. “Technical Information” is information that does not, by itself, identify a specific individual but could be used to indirectly identify you such as your Internet Protocol (“IP”) address, browser type, browser language and other information about your web browser, type of device used to access our website (including a mobile device), and the date and time of your access.

How MOV.AI May Use and Share Your Information

MOV.AI may use the information we receive about you for our legitimate business interests, including the enforcement of our licenses, intellectual property rights or other terms of use, as well as applicable law. This may include developing tools and algorithms to help prevent violations. We may also use the information we receive about you to protect the rights and safety of our employees and representatives, as well as our customers, vendors, suppliers, licensors and licensees.

In addition, we may use the received information for the following purposes: (i) compliance with legal obligations, including with any court orders, requests by public authorities and to meet national or international security or law enforcement requirements; (ii) use in legal proceedings, including prosecution or defense in court or an arbitration; (iii) provision to advisers, such as attorneys and/or accountants, in order to comply with legal, accounting and other regulatory requirements; (iv) provision to third parties in connection with the licensing or supporting of the MOV.AI Robotic Engine Platform and/or the provision of support and other related services; (v) licensing and administration purposes, including the provision of information regarding the MOV.AI Robotic Engine Platform and any changes to our policies and/or our terms; (vi) other communication with you regarding the MOV.AI Robotic Engine Platform or our other products and/or services, including fulfillment of license subscriptions, delivery of marketing and advertising information, and other service-related notifications; (vii) monitoring and evaluating the performance of the MOV.AI Robotic Engine Platform in order to provide support services and analyze, maintain, support and improve the MOV.AI Robotic Engine Platform and other related products and/or services; (viii) generating maps and other navigational data from telematic data and sensors utilized by the MOV.AI Robotic Engine Platform; (ix) as part of a reorganization, merger, consolidation, acquisition, bankruptcy or the sale of MOV.AI’s assets, or any like events, including the transfer of such information to third parties in such circumstances; and (x) MOV.AI business purposes such as data analysis, enforcement of our licenses and/or other terms and conditions, development and modification of new products and services, audits, and other business activities conducted by MOV.AI.

MOV.AI may create aggregated data from the personal information we collect which is provided by you and by and other individuals. This data is anonymous and does not directly or indirectly reveal your identity, and we use that anonymous data for our lawful business purposes, such as the effectiveness of our marketing campaigns.

Why We Collect Information

Collecting data is critical for maintaining and improving the MOV.AI Robotic Engine Platform and our other products and services. The data we collect allows us to provide you with support, updates and upgrades to the MOV.AI Robotic Engine Platform. The data you provide, such as data you submit to us or data generated by your use of the MOV.AI Robotic Engine Platform, helps us operate effectively, and learn how to improve your experience with the MOV.AI Robotic Engine Platform and our other products and services. The data we collect is used in our software development, testing and data analysis.

Choosing Not to Share Your Personal Information

MOV.AI may be required to collect certain personal information by law, and may require certain personal information to provide you with the MOV.AI Robotic Engine Platform and our other products and services. If you do not provide us with this information upon request (or if you ask to delete it), MOV.AI may not be able to provide you with certain of its products and services. We will instruct you as to what information must be provided to receive our products and services by designating it as required information through other appropriate means.

Securing Your Information

MOV.AI takes reasonable and appropriate security measures to protect your personal information from loss, misuse, alteration, unauthorized access and destruction in consideration of the possible risks in processing such information. Nevertheless, we cannot warrant or ensure the security of any data we collect, as no system can be fully secure. If you have questions about the security of your personal information, you may contact us at [MOV.AI Privacy E-Mail to be provided].

Sensitive Personal Information

We request that you refrain from sending or disclosing to us any sensitive personal information during your use of our website, or in other communications with MOV.AI. Sensitive personal information may include identification numbers, social security numbers, information related to your health, religion, biometric or genetic data, criminal background or information related your ethnic or racial origin. By sending or disclosing to us any sensitive personal information, you give us your consent to process and use such sensitive personal information in accordance with this privacy policy. If you do not consent to MOV.AI processing and using such sensitive personal information, you must not submit such sensitive personal information.

International Transfer

MOV.AI is headquartered in England. Its subsidiaries, affiliates, customers, users, agents and servers may be located outside of England. When you provide us with personal information, that information may be sent electronically to and stored on servers outside the jurisdiction where you originally entered your information. Additionally, your information may be used, stored and processed outside your jurisdiction, in jurisdictions where the relevant privacy legislation may not provide the same protections as the privacy laws in your jurisdiction.

Data Breach Response

In order to protect the security of your personal information, MOV.AI maintains technical safeguards, such as encryption, as well as physical safeguards, such as making sure that only necessary personnel and third parties have access to personal information. However, no security measures can prevent all potential loss, misuse or alteration of personal information, and, to the fullest extent permitted by law, MOV.AI is not responsible for any damages or liabilities relating to such incidents. In the event of a data breach, MOV.AI will notify you of any loss, misuse or alteration of personal information that may affect you.

Retaining Your Information

MOV.AI retains your personal information for ongoing legitimate business and legal needs. Our retention periods vary depending on the type of data maintained. As a general principle, we take into consideration factors such as the nature and sensitivity of the personal information and the amount of data, the potential risk of harm from disclosure or misuse of your personal information, whether such data is required to provide services, whether we have a legal or contractual obligation to retain the data, the purposes for which your personal information is processed, whether those purposes can be achieved through alternative means, and any applicable legal requirements.

Once MOV.AI has no legitimate business or legal need to retain your personal data, we will either delete or anonymize it. If that is not possible (e.g., if your personal data has been stored in our backup archives), then we will securely store your personal data and isolate such data from further processing until deletion is possible. We have no obligation to retain your personal data for any specific length of time.

Third-Party Websites, Services, and Applications

Use of the MOV.AI website or certain other services may connect you to third party websites, services, and applications. MOV.AI does not control and is not responsible for the privacy practices of such third parties or for any personal information collected by them. Any information so collected is governed in accordance with each third party’s privacy policy. Any interactions you have with these third-party websites, services, or applications are beyond the control of MOV.AI. When you provide information through such links, the privacy policies and cookie usage policies of such websites, services and applications apply directly. We urge you to read the privacy and security policies of any third-party websites, services and applications before providing your personal information to any such third party.

Use of Cookies and Other Technologies

We may use cookies to collect information and enhance your online experience. A cookie is a small text file sent by a website, which is stored and processed by your web browser. Cookies use the data you provide to allow the website provide certain functions, such as allowing access to secure areas of the website or remembering your preferred language, and to collect certain statistical information, such as the date and time of access, the addresses of websites which link to our website, or the internet domain from which you access our website. MOV.AI does not use cookies for tracking purposes. We use and store this information in order to make our website more convenient and useful for you, and to provide you with a customized and personalized experience when using our services.

We use two broad categories of cookies: (1) first-party cookies, sent directly by us to your browser in order to recognize your browser when you revisit our website; and (2) third-party cookies, which are provided by third party service providers on our website, and can be used by such service providers to recognize your browser when you visit other websites.

If you decide that you no longer wish to accept cookies from our website for any of the purposes described above, you can instruct your browser, by changing its settings, to remove or to stop accepting cookies, or to prompt you before accepting cookies from any (or certain) websites. In order to do this, consult your browser’s technical information (instructions are usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org.

If you decide not to accept our cookies, certain functionality of the MOV.AI website may become unavailable to you. For example, the MOV.AI website may not be able to recognize your browser, requiring you to log in every time you visit our website.

Third Party Analytics and Ad Providers

MOV.AI may work with certain third parties, including analytics providers, network advertisers, ad agencies) to provide us with information regarding traffic on the MOV.AI website, to serve advertisements (including MOV.AI advertisements elsewhere online), and to provide us with information regarding the use of our website or services and the effectiveness of our advertisements. These third party providers may automatically collect information about you using their own cookies or other technologies, or may otherwise collect or have access to information about your visits to the MOV.AI website, your IP address, your ISP, the browser you use to visit our website and other usage information. Information collected may be used, among other things, to deliver customized advertising which targeted to your interests and to better understand the usage and visitation of our website and other websites tracked by these third parties. If you would like more information about this practice and to know your choices about not having this information used by these companies, you may visit:

http://www.aboutads.info/choices (for website users),
http://www.networkadvertising.org/managing/opt_out.asp (for website users),
http://youronlinechoices.eu/ (for users in the EU), or
http://youradchoices.com/appchoices (for mobile app users).


With respect to our processing of your ‘personal data’ incidentally collected by our products and services to the extent the EU General Data Protection Regulation (EU) 2016/679 (GDPR) applies, we act as a ‘Processor’. This means that we only process your personal data to provide our business customers with the features and full functionalities of our products and services in the way described in our agreements with our business customers. If you have any questions about our EU GDPR-related practices, please see our contact information in the “Contact Us” section below.

Acceptance of Use and Changes to this Privacy Statement

By visiting any part of the MOV.AI website, by using the MOV.AI Robotic Engine Platform or our other products and/or services, or by otherwise providing us with your personal information by any means, you hereby accept and agree to the practices described in this privacy policy. MOV.AI may change this privacy policy at any time and from time to time. All updates and amendments are effective immediately upon notice, which we may give by any means including, but not limited to, posting a revised version of this privacy policy or other notice on the MOV.AI website. We encourage you to review our privacy policy often to stay informed of changes which may affect you. Your continued use of our website, the MOV.AI Robotic Engine Platform, our other services and products, or otherwise providing us with your personal information (following the posting of a revised privacy policy) means that you accept and agree to the terms of the revised privacy policy, so please check the policy periodically for updates. Our electronically or otherwise properly stored copies of this privacy policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this privacy policy that was in effect on each respective date you visited our website.

Contact Us

If you have any comments, questions, or concerns regarding our privacy policy, or if you would like to exercise certain rights relating to our privacy policy, please use the contact form on the MOV.AI website to send us a message. If you do not receive timely acknowledgment following your submission, or if our response is not satisfactory, you may also contact us by postal mail at Poligono Pé de Mouro, R. Pé de Mouro Armazém 21, 2710-335 Linhó, Portugal.

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